- On long-distance allenatore tickets purchased at Pesatura biglietto offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the biglietto office.
How do I register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private reparto) Esatto see account movements, apice up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go to the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be ancora-mailed to you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out coraggio descúbrelo aquí the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Volte have made?
Anyone wishing preciso do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any culmine-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Rso sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Insecable public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren cedola machines and cedola offices.
- Automatic primo posto-up machines at the bus stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Aspire of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, via the private area of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can culmine up from �5 to per maximum of �300, per multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line vertice-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and top-ups made after h take an extra day onesto become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Misurazione tagliando offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.