- On long-distance allenatore tickets purchased at Misurazione tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the scontrino office.
How do Volte register for the MUGI system?
Website (Access your account > Private sezione) / Mugi APP (My settings > Private reparto) Sicuro see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as verso user of the system. To do this, go to the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be ed-mailed to you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out strada the Private Sezione: checking of account sito ufficiale di ruby fortune movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Rso have made?
Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte vertice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and buono offices.
- Automatic top-up machines at the autobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Allee of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, cammino the private distretto of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can primo posto up from �5 onesto per maximum of �300, per multiples of �5. For on-line operations the maximum apice-up is �100.
How and when do on-line vertice-ups become available for use?
On-line culmine-ups carried out before h are available from h the next day, and vertice-ups made after h take an straordinario day sicuro become available. However, this type of top-ups must be activated on Lurraldebus coaches, city buses per Donostia, Irun, Errenteria and Zarautz, at Bilancia buono offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.